Pricing
Choose the support level that fits the situation. If you are not sure where to start, begin with the guided diagnostic and we will tell you quickly if you need something more hands-on.
Every paid service is one-time, clearly scoped, and designed to move the issue forward without vague handoffs or surprise changes.
We focus on the cause of the problem instead of bouncing you through random fixes.
You get a clear summary of what was found, what changed, and what to do next.
If the problem is unclear, inconsistent, or hard to describe, start with the guided diagnostic. If you need more than that, we will tell you early instead of wasting your time.
What happens next
Select a service level
Choose the level that matches urgency and scope. Escalate only if required.
A focused paid diagnostic to identify the real problem and give you clear next steps before bigger work is recommended.
Send the details and get a written technical review with the most sensible next steps in order.
A live remote session for setup, repair, cleanup, or direct troubleshooting when the issue needs hands-on help.
Priority help for outages, blocked access, or other time-sensitive problems that cannot wait in the normal queue.
Need help choosing before checkout?
Use pricing when you are ready to buy one clear support path. Use consulting when the scope is broader, recurring, or important enough that you want the plan written down before work begins.
Common pricing questions
These quick answers help you choose the right paid support path without guessing.
I am not sure which option fits.
Start with the guided diagnostic when the issue is still unclear. It is designed to identify the real problem before a larger service is recommended.
I only need a written technical opinion.
Choose async review when the issue is not urgent and a written recommendation is more useful than a live session.
I need hands-on help right away.
Choose a remote session for direct live troubleshooting or urgent triage when the situation is time-sensitive and cannot wait.
What if this turns into broader project work?
If the issue turns out to be wider in scope, Trace Micro will point you toward the consulting path or a more appropriate next step instead of leaving it vague.